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Nitza Mercado

Medicare Medicaid Operations Manager at Horizon Blue Cross Blue Shield Of New Jersey

Based in New York, United States

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Seniority

Manager

Department

Operations

Location

New York

Industry

Insurance

Company size

5.2K

Contact information

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Email

1 credit

n•••••••@horizonblue.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Nitza Mercado

I am a skilled Operation's manager with an outstanding background in successful business operations in the Health Insurance Industry. Operational experience includes ability to identify operational problems and take corrective actions, project managing strategies, implementation of new systems and technological enhancements, extensive experience with EDI files to include HIPAA 834 codes and transactions, extensive experience managing staff in a call center, claims and enrollment operations. My key strengths include, customer service, claim's processing experience, project management, coaching and training, great analytical and communication skills, excellent organizational skills and strong work ethics.

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