Noel Hermosillo

Background

About Noel Hermosillo

Focused and success-oriented IT Professional with extensive technical support, network administration, and customer service experience used to advance the productivity and efficiency of multi-sized corporations as part of long-term goal achievement. Incisive analyst continually expanding technical proficiencies to accurately troubleshoot, diagnose, and address software, hardware, and network issues.Collaborative contributor capably engineering new system implementations.TECHNICAL SKILLSServer Management: Win2k/Win2k3/Win2k8/Win2k8 R2/Win2k12/Win2k12 R2• Software: Microsoft Office, Office 365 Windows XP/Vista/7/8/(Installations, Configurations, and Maintenance)• Telephony: Cisco Call Manager, Cisco Unity Vodavi • Telecomm: Managing ISP circuits. Escalating with provider(s) as needed.• Data Backup: Dell Appassure, ArcServe R15/R16 Symantec Backup Exec, Carbonite• System Security: Virus Removal & Firewalls, Dell Red Cloak McAfee and Microsoft ISA, Trend Office• Network Administration: LAN/WAN, System Design, CWS Web filtering• Mobile Devices: Fluent with iOS, Android and Blackberry devices, MDM• Directory Services: Active Directory, GPO, WSUS, DNS, and DHCP; File, Print• Cloud Services: Azure, Amazon• Virtualization: VMware, HyperV• Firewalls: Sonicwall, Meraki, Cisco ASA via ASDM.• Exchange: 2003, 2007, 2010 and Office 365• Ticketing Systems: Remedy, Sales Forces, FreskDesk, Spiceworks• Clustering: Terminal Services• SAN: VNXe 3100, Equallogic, PS6100• Spam: Cisco Iron Port, Office 365 Spam, Anti-Spam, ihateSpam,