Norbert Balla

Background

About Norbert Balla

Tourism Guide at Salina Turda (2010-2017) During my seven-year tenure as a tourism guide at Salina Turda, I honed my communication skills, particularly in English. Guiding visitors through the unique attractions of Salina Turda required adaptability in tailoring my speech to diverse audiences, while maintaining a strong focus on customer satisfaction. Additionally, I played a key role in organizing and supervising events, further enhancing my ability to manage logistics and ensure memorable experiences for guests. I also represented the company at various tourism fairs, fostering partnerships and promoting Salina Turda on a wider platform. IT Client and Security Administrator at Emerson (November 2017-June 2022) In November 2017, I transitioned to Emerson as an IT Client and Security Administrator. This role, later rebranded as Endpoint Operations Administrator, marked a pivotal shift in my career towards the technology sector. In this position, my responsibility was to ensure the smooth operation of IT systems and the protection of sensitive data. I have also expanded my skill set by learning scripting languages such as VBS and PowerShell, enabling me to automate tasks and streamline operations effectively. Within this role, I utilize Ivanti as endpoint management software to deploy and manage software, facilitate Microsoft and other third-party application patching, ensuring our environment remains secure and up to date. Moreover, I have gained valuable knowledge about Active Directory, CrowdStrike, and DFS, enhancing my proficiency in system administration and cybersecurity. Additionally, I have contributed to projects related to acquisitions and divestitures, demonstrating my ability to adapt to evolving business needs and drive successful outcomes. Team Lead IT - Endpoint Global Operations (June 2022 - Present) As Team Lead, I am committed to drive success through effective team leadership and collaboration. My role involves overseeing the smooth operation of IT systems. With a focus on building diverse, inclusive, and compatible team, I empower individuals to reach their full potential and drive collective success. Enabling a high-performing team capable of adapting to challenges and driving sustainable growth for the organization.