Verified recordIT Services and IT Consulting

Norbert Ludwig

Lead Senior Solution Consultant (Expert) at Ibm

Based in Cologne, Germany

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Seniority

Manager

Department

Other

Location

Cologne

Industry

IT Services and IT Consulting

Company size

345K

Contact information

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n•••••••@ibm.com

Phone

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+49 ••• •••• ••••

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Background

About Norbert Ludwig

Years (>15) of outsourcing experience (Infrastructure, MS, AMS, SAP, Cloud services, XaaS, Data Center, Onsite Service, Service Desk, near shore (Poland), offshore (CZ, India)), cross-cultural project Mgmt.for large projects, acquisition of outsourcing opportunities (Hunting), partner management, leadership skills, contacts, Security Level (CTS), GDPR, AI, Specialties: Outsourcing / Outtasking / BPO (Infrastructure, MS, AMS, SAP, Data Center, Onsite Service, Service Desk, Cloud Services, XaaS, near shore, offshore, ITIL), IBM Services IT-Service and Transition Mgmt.(ITSM) Contract Mgmt.(SLA/OLA) Contract negotiations Portfolio Mgmt. Strategic Mgmt. Process Reengineering (ITIL) Change Mgmt. Quality Mgmt. Bid Mgmt. Solution-/Innovation Mgmt. Engagement Mgmt. Due Diligence Mgmt. Business Development Cross-cultural Project Mgmt.(PMI) Shared Service Center Cloud (Hybrid) Computing GDPR Watson IOT, AI Agile, DevOps Automation, Blockchain

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