Norbert Roelofs

Background

About Norbert Roelofs

Hey I'm highly intersted in new retail business- and conceptual retail developments. But also the organizational change processes are not new to me. Change gives me a lot of energy, energy that reflected to others mostly resulted in taking people with me in transformation journeys. My broad interest in the different product categories and target groups ends up in an interesting new way of thinking and approach. The business development I live up to comes from a wide interest in people and their different behaviors s an outcome of the direct- and indirect influence of their environment. Every business challenge can be handled by looking into different views of new trends, hidden in peoples behaviors influencing the business for the long term. I like a fresh 360 degree "Flip Thinking" process as starting point for identifying new opportunities and businesses ideas. The retail business is changing rapidly due to our different needs and behaviors. Specially in times where OMNI retailing dictates organizations to digitally transform their way of doing business and even more important, their way of being organized. I believe strongly in different personal triggers and leadership within companies that needs to be activated. New organizations build on a strong customer value foundation and business idea rather than trying to transform without breaking down the internal walls between the different departments. Companies should not be afraid to reinvent the way they work together and behave as a new business with a very strong customer oriented culture in the first place. Breaking down old "Financial backbones" should not be prevented and perhaps the first prerequisite for long term success. All in all a super interesting period where different generations of customers like to shop the way it fits them the best in that specific moment, their emotional situation with endless choices between products, brands and new businesses models. How do you survive? So, isn't that great! Hope to meet you in one of these journeys or specific your journey. Norbert