Norbert Walter

Background

About Norbert Walter

Accomplished and resourceful IT professional with comprehensive experience in project and program management and director roles. Solid history of success in delivering IT transformation projects for the telecoms and utilities sector; spanning all phases of project lifecycle in waterfall, iterative, and agile environments. Adept at interacting with several international customers, delivery teams, and system integration partners across the globe, focussing on people-aspects of project delivery and stakeholder management by building relations and communication/reporting channels with all project stakeholders for achieving customer project goals. Skilled in managing organisational change with focus on stakeholders buy-in, clear communications, and training. Conscientious strong analytic skills to control risk, drive improvement, and monitor budget, plans, and procedures. Strong engaging leader, known for being creative, open minded, enthusiastic, organised, and hands-on.Areas of Expertise IT Project & Programme Control Business Analysis & Reporting Risk Assessment & Mitigation Issues & Conflicts Management Quality Assurance & Compliance Contract Review & Negotiation Client Relationship Building Team Building & Leadership Stakeholder EngagementsTECHNICAL / INDUSTRY BACKGROUND:BSS: Rating, Billing and Revenue Management for Telecoms Industry and Utilities IndustryOSS: Network Inventory and Management SystemsSpecific experience of over 15 years in working with and managing offshore teams.Customer project base includes- Telenet (Belgium)- BICS (Belgium)- BT Group - Openreach, Wholesale, Consumer, Global Services (Ireland, Netherlands, Italy, Spain)- Cable & Wireless International- Colt UK- EON Group (UK, Sweden, Italy, Germany)- H3G UK- MBNL UK- P4 Play (Poland)- Vodacom South AfricaPRODUCT EXPERIENCE:Kenan BP / Kenan FXConvergys RBM - Rating and Billing ManagerConvergys Smart SuiteNetcracker TOMS SuiteNetcracker OCSNetcracker Revenue ManagementNetcracker OSSCerillion