Norma Enriquez

Background

About Norma Enriquez

With administrative expertise, strong skills in prioritizing tasks, managing projects, supervising teams, solving problems, communicating effectively, time management, negotiating, and influencing skills. I am also skilled in analytical and logical thinking, particularly when identifying and narrowing down possible causes of problems. • With expertise in software implementation and project management, I have a demonstrated history of success in implementing Hospital Information System. • With 26 years of experience in IT. Extensive knowledge in installing computer software/applications and troubleshooting various issues related to computer hardware, software, printers, and other computer peripherals. User account management, permission and access. I am proficient in using MSOffice, and Database/SQL, Outlook, WebEx and MS Teams and possess knowledge in Visual Studio, allowing me to construct basic scripts. Understand LAN networking protocols and Windows administration. Moreover, I have extensive knowledge in integrating medical devices using HL7 language. I had successfully integrated Cerner, Quadramed, ICCA, Haemosphere, Xcelera, and Muse to HIS. • 7 years experience as an IT Instructor (Part-time), teaching programming language (Visual Basic and C++), Principles of file Organization, Data Architecture, Computer Hardware and Troubleshooting, Microsoft Office (MS Word, MS Excel, MS PowerPoint, and MS Access database), and Computer Networking. • Knowledgeable in Business Continuity and Disaster Recovery Plan, SIEM, firewalls, and IDS/IPS. • While studying at Canadore College in North Bay ON, I worked as part-time in food and customer service, and cash handling. I demonstrated excellent communication and interpersonal skills, handling multiple tasks in a fast-paced environment. I am dependable, punctual, and able to work flexible hours, including evenings, weekends, and holidays. • With a Bachelor’s Degree in Computer Engineering, Post Graduate in Project Management-Information Technology and Post Graduate in Cybersecurity. • Microsoft Certified Professional. MCP ID#: 3482658