Norma Yate

Background

About Norma Yate

I am a Program Manager and PMO Leader with 15+ years of experience guiding global transformation programs for Fortune 500 companies across the U.S, Europe, and LATAM. Certified in PMP and ITIL, I have built my career on aligning technology initiatives with business goals, leading cross-functional teams, and delivering programs that consistently achieve measurable results. My experience spans large-scale infrastructure modernization, enterprise digital solutions, and customer-centric transformation. I have: Delivered multimillion-dollar portfolios (USD $12M+) on time and within budget, optimizing costs by 10–15%. Improved network stability by 35% and reduced incidents by 30% through SD-WAN and Zscaler deployments. Introduced AI-driven innovation, including a Microsoft Teams voice assistant proof of concept that brought generative AI into enterprise support. Established PMO governance frameworks that ensured 100% SLA compliance and accelerated delivery timelines by 20%. I am passionate about program excellence, PMO governance, and the integration of emerging technologies to transform business operations. I am now seeking opportunities as a Program Manager, Program Director, or PMO Lead, where I can continue to drive execution, efficiency, and value for organizations