Norvo Cabrera
Technical Support Expert Bcdr Lvl 1 at Kaseya
Based in Orlando, United States
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Seniority
Other
Department
Other
Location
Orlando
Industry
Software Development
Company size
5.5K
Contact information
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n•••••••@kaseya.com
Phone
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Background
About Norvo Cabrera
Currently serving as a Technical Support Expert in the BCDR department at Kaseya, bringing valuable technical expertise in business continuity and disaster recovery solutions. With nearly a year of hands-on experience, the focus has been on providing robust support aligned with cybersecurity and network security priorities. Contributions include collaborating with teams to resolve complex technical challenges and ensuring seamless operations for client systems. Previously, managed over 20 accounts as a Senior Field Service Engineer at Videojet Technologies, excelling in the deployment, maintenance, and consultation of coding and marking technologies for manufacturing industries. Over more than a decade, consistently delivered high customer satisfaction, facilitated sales opportunities, and upheld quality standards. Dedicated to leveraging technical acumen and a customer-focused approach to drive success in technical support and system adminstration
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