Nouman Khan

Service Manager at Softtek

Based in Laurel, United States

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Seniority

Manager

Department

Operations

Location

Laurel

Industry

IT Services and IT Consulting

Company size

14K

Contact information

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Email

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n•••••••@softtek.com

Phone

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Background

About Nouman Khan

Summary of Qualifications • Over 10 years of experience in designing, implementing, and managing Windows and cloud-based solutions for HMSHost. • Expertise in Microsoft Azure, Amazon AWS, Office 365, Active Directory, VMware, SCCM, Intune, PowerShell, and Linux and Windows Server administration. • Proven track record of delivering high-quality projects on time and within budget. • Excellent communication, collaboration, and problem-solving skills. Professional Experience Windows and Cloud Engineer, Softtek, Jun 2022 - Present • Designed and deployed Azure infrastructure and services for various projects, including virtual machines, storage accounts, network security groups, load balancers, VPN, Express Route, gateways, and backup solutions. • Managed and migrated Office 365 tenants, including Exchange Online, SharePoint Online, OneDrive, Teams, and Intune. • Administered and maintained Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, and PKI. • Automated and streamlined tasks and processes using PowerShell scripts and Azure Automation. • Monitored and troubleshooted performance and availability issues using Azure Monitor, Log Analytics, and Application Insights. • Provided technical support and guidance to end-users and stakeholders. SCCM and Intune Engineer • Design, implement, and maintain SCCM and Intune infrastructure for Windows 10 devices, including KIOSK and NUC’s. • Deploy, update, and manage applications, policies, and configurations using SCCM and Intune • Monitor and troubleshoot SCCM and Intune issues and performance • Provide technical support and guidance to end users and IT staff • Reduced software deployment time by 50% using SCCM and Intune automation features • Improved device security and compliance by 80% using SCCM and Intune policies and reporting • Enhanced user experience and satisfaction by providing self-service options and remote support • Received recognition and appreciation from management and clients for delivering high-quality solutions. Projects • Servers and VDIs migrations to Azure Managed Active Directory. • Database Migration to Azure SQL • Windows 10 Auto Pilot Project • Windows 11 upgrade Project • Azure to Oracle VPN Project • AWS Websites Consolidation project. • On-boarding websites to Imperva WAF solution • Zscaler ZPA Implementation Project in Azure • Auto-Start and Stop VM in Azure • Various Automation enhancements. • Azure Express Route Failover with VPN • AWS Direct Connect Failover with VPN • HMSHost Migration to Global Domain

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