Nowell Walker

Background

About Nowell Walker

It’s not about having the right opportunities. It’s about handling the opportunities right.” - Mark Hunter A seasoned and highly accomplished business savvy professional with robust experience acquired over the years in delivering optimal results & business value in high-growth environments and establishing key relationships with business segments. I am a dynamic, versatile, and detailed-oriented leader with comprehensive experience providing services to all business requirements and ensuring optimal handling of all claims. Skilled in analyzing all claims and identifying all risks and ensuring processing of all claims as per company policy. Manage effective management of defense counsel and allocate loss adjustment expenses. Demonstrate ability to safeguard interests of both client and insurance carrier through proactive communication I am adept at analyzing all claims to ensure optimal quality and preparing reports for various business units. Create a training program & mentor newly hired claims, and examiners. Prepare for/present at quarterly reserve reviews & monthly unit meetings. Participate in specialty projects & meetings to improve claims handling procedures. Maintain a 96% diary compliance rate and 100% closing ratio. Ensure the eligibility for claims is reasonable and correct by analyzing claims and supporting documentation. Responsible for escalating claim quality concerns and outcomes to the senior manager or the appropriate unit. My remarkable leadership and interpersonal skills let me communicate with upper management and team members. I am confident in delivering impeccable results through my dedication to handling multiple functions and activities under high-pressure environments & tight deadlines. Areas of Expertise: Strategic & Operations Planning Claims Litigation Management Safety Program Loss Forecasting Quality Assurance Process Improvement Strong Interpersonal Skills Analytical Skills Team Management Communications Critical Thinking Systems Analysis Problem Solving Time Management Attention to Detail Client Relationship Management Innovation Leadership Management Skills