Nuno Costa
Escalation Engineer at Microsoft
Based in Sesimbra, Portugal
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Seniority
Staff
Department
Information Technology
Location
Sesimbra
Industry
Software Development
Company size
227K
Contact information
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n•••••••@microsoft.com
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Background
About Nuno Costa
I'm an experienced IT professional, with over 10 years working with Dynamics CRM and various Microsoft technologies. I’ve worked on a number of CRM projects most recently upgraded our CRM2016 system with users globally dispersed to Dynamics365, a multi-tenant configuration with multiple front-ends and back-ends, IFD enabled. I provide support and technical expertise on both configuration and customization aspects of CRM, for example Workflows configuration, Business Process Flows, Ribbon changes, buttons customization, Business Rules, JavaScript development, rolling out Outlook App, Email configuration, Azure Solutions e.g. Microsoft Flow, logic apps, Azure licensing policies, O365, administration and user provisioning. I also provide support to our infrastructure, having installed and configured CRM and ADFS servers- Actively engage with the CRM Support team and CRM infrastructure team provide guidance and technical expertise- Responsible for ensuring documentation is up to date- Javascript, SSRS development skills - Basic.Net plugin development and troubleshooting
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