Nuno Henriques
Senior Operations Manager for Multilingual Projects at Tp
Based in Vila Velha de Ródao, Portugal
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Seniority
Manager
Department
Operations
Location
Vila Velha de Ródao
Industry
Outsourcing and Offshoring Consulting
Company size
213K
Contact information
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n•••••••@teleperformance.com
Phone
5 credits+351 ••• •••• ••••
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Background
About Nuno Henriques
With over a decade of experience at TP, a global leader in BPO and contact center services, I’ve grown from a frontline agent to an Operations Manager. This journey has given me a deep understanding of operational dynamics and the importance of delivering high-quality data and service to clients. I’m driven by challenges and committed to continuous professional development—believing that growth is the foundation of excellence. My background in management consulting allows me to identify new business opportunities and streamline operations with precision and purpose. Core Competencies- Leading multilingual contact centre projects - Coaching and motivating high-performing teams - Business operations and strategic management - Designing technical and customized training materials - Facilitating group and one-on-one training sessions - Partnering with third-party vendors - Ensuring outstanding customer support and satisfaction Let’s connect if you’re passionate about operational excellence, team development, or creating smarter ways to work.
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