Nuno Lopes

Background

About Nuno Lopes

Seasoned digital transformation executive with 20+ years of experience in consulting, system integration, and workflow automation. As Vice President of Solutions for ServiceNow and AI Orchestration at Genpact, I work with Global Sales teams across North America, EMEA, and APAC, to develop and execute GTM strategies, as well as with various Genpact Service Lines to design and take to market differentiated and unique offerings. I help our clients transform their businesses through AI and orchestration technologies, driving innovation and business value across multiple industries. At Genpact, I spearheaded the development of Genpact’s Agentic Strategy for ServiceNow, leading initiatives in Source-to-Pay, Global Business Services (GBS), IT Operations, Insurance, and Financial Services, to name a few. My focus is on leveraging agentic technologies to transform enterprise workflows, enhance user experiences, improve automation, and deliver measurable outcomes for our clients. I built a high-performing, globally distributed team, of Solution Architects and Subject Matter Experts specializing in ServiceNow and AI Orchestration, and helped scale Genpact’s ServiceNow practice and secure 5X revenue growth in 4 years. As a Computer Engineer by training, I am naturally passionate about technology, as well as being motivated by mentoring global teams, building strong partnerships, and delivering digital solutions for our clients with an obsession for excellence in customer service.