Nusrath Fatima
Psme at Cognizant
Based in Hyderabad, India
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Seniority
Staff
Department
Other
Location
Hyderabad
Industry
IT Services and IT Consulting
Company size
352K
Contact information
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n•••••••@cognizant.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Nusrath Fatima
Customer service professional with 8 years of experience in customer care, cross-team collaboration, interpersonal communication, customer onboarding, account setup, and ensuring customer satisfaction. My postgraduate degree in Human Resources helps me empathize and build stellar relationships with customers, provide timely help and support to address their issues, resolve their doubts, and improve their experience with the company and products I am working with. I am ready to take on more responsibilities, leverage my experience and insights to diversify into customer success management roles, and reach the next level in my customer care journey.
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