Nya Phadke

Background

About Nya Phadke

I design impactful, innovation-led experiences that connect people, systems, and brands. What drives me is solving complex business challenges through design — bringing together diverse voices and perspectives to create lasting value. My background spans customer experience (CX), UX, and service design, and I’ve had the opportunity to work on projects that shaped strategy, streamlined processes, and reimagined touchpoints across industries. I believe that great design happens when creativity and business insight meet — and when we involve the right people early on. I lead with a collaborative, hands-on approach, energizing cross-functional teams and ensuring alignment across stakeholders. My experience has taught me how to navigate uncertainty, keep projects human-centered, and build momentum even in fast-moving, high-stakes environments. Over the years, I’ve worked closely with technology leaders, executives, and designers to bring meaningful, user-focused solutions to life — whether in omnichannel ecosystems, digital platforms, or large-scale transformation programs. I'm passionate about strategic design, future thinking, and creating the conditions for innovation to thrive — always with empathy, clarity, and purpose. Core Strengths: CX, Service Design, Strategic Design, Stakeholder Management, Presentation, Leadership Attributes: Curious, Strategic, Resilient, Storyteller