Verified recordHospitality

Odile Serot

Customer Experience Performance Director at Accor

Based in Paris, France

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Seniority

Director

Department

Other

Location

Paris

Industry

Hospitality

Company size

101K

Contact information

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Email

1 credit

o•••••••@group.accor.com

Phone

5 credits

+33 ••• •••• ••••

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Background

About Odile Serot

Resume: Over 22 years of international experience, working 8 years abroad. Strong experience in brand integration of acquisitions and project management. Over 25 years in management of financial, data discovery and business intelligence projects. Extensive background on design, building information systems, but as well in change management to facilitate communication of best practices with network animation including, webinar, training, data events. Exposure to clients (negotiation / projects) and Senior management (reporting, budget, project review) Major Skills: • Integrations & acquisitions • Hospitality business • Project management • Business Intelligence and ERP • Business Intelligence and Financial information systems design and roll-out • Change Management

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