Olayinka Babayemi

Background

About Olayinka Babayemi

A graduate of Red River College Polytechnic in Winnipeg, Manitoba, with a Diploma in IT Operations, I bring over 2 years of hands-on experience in IT management and operations. My expertise encompasses ITSM best practices, including incident, change, and problem management, IT service delivery, Business Continuity and Disaster Recovery, CX metrics, SLM, SLAs, ITILv4, information security, Linux administration, and project management. Additionally, I have practical experience in desktop support, utilizing SCCM, imaging hardware, configuring software, updating user and computer groups via Active Directory, and collaborating with users through Teams to obtain login details and resolve issues efficiently. My academic background combined with practical experience has equipped me with a robust skill set to tackle the complexities of IT operations and deliver impactful solutions. I am passionate about leveraging technology to drive efficiency, enhance user experiences, and ensure business continuity. Eager to contribute my knowledge and skills to a dynamic team and continue my professional growth in the ever-evolving field of IT.