Oleksandr Andreiev

Background

About Oleksandr Andreiev

About Me IT Manager with over 20 years of experience in team and project management, business process analysis, and IT asset management (both software and hardware). Proven track record in building help desk departments from scratch for financial institutions and government organizations. Successfully delivered IT service implementation and support projects using both Waterfall and Agile methodologies. Skilled in budgeting (project-based and departmental), as well as in licensing optimization to ensure efficient cost utilization. Experienced in implementing ITIL-based processes and designing IT infrastructures from the ground up for small and mid-sized businesses, as well as planning complex infrastructures for enterprise customers. As Head of IT, I closely collaborate with business process owners and stakeholders to ensure alignment with organizational goals. Partnered with HR teams to define hiring needs and designed onboarding processes for new employees. Successfully managed IT teams of up to 20 members. Conducted numerous IT infrastructure audits in accordance with MOF standards across retail, financial, and manufacturing sectors. Skilled in market analysis and in identifying the most suitable software solutions to meet business requirements. Developed comprehensive project and technical documentation, including BCP & DR plans, end-user manuals, and technical guides. Main clients operate in the financial (banking and insurance) and retail sectors.