Olga Baranova
Senior Customer Service Coordinator at Iff
Based in Moscow, Russia
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Seniority
Manager
Department
Customer/Client Service
Location
Moscow
Industry
Chemical Manufacturing
Company size
15K
Contact information
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o•••••••@iff.com
Phone
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Background
About Olga Baranova
Results-driven customer service professional with over 15 years of experience at multinational FMCG companies manufacturing products for B2B and B2C. Skilled in communication to transform customer interactions into trusted partnerships, understand customer needs, resolve issues, manage order book and shipping schedule, perform cross-functional activities, deliver solutions, and drive 99% satisfaction rates. Proficient in SAP, Salesforce, and MS Office. Seeking to apply extensive background in sales operations, account management, and customer service to further grow revenue and exceed customer expectations for a global organization.
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