Olga Gerber

Background

About Olga Gerber

With 16 years of proven experience providing customer service for several different companies, I am confident I have a successful track record of problem solving, communication, and decision making skills. I am a highly methodical, amenable, and results orientated team player who is experienced in taking inbound calls from customers regarding products and services I believe I combine a high level of commercial awareness with a commitment to customer care – which helps me to achieve profitable growth in a competitive market. I enjoy working in Customer Service, as well as leading, motivating, training and developing, a successful and productive team and I thrive in highly pressurised and challenging working environments. I have strong IT skills and I’m fluent in German, which is my native language, apart from Russian, English and Spanish. I am a highly methodical, amenable, and results orientated team player who is experienced in taking inbound calls from customers regarding products and services. I´m delighted to help customers. I´m tolerant, empathetic, and intensely communicative. I always put myself in clients’ shoes and advocate for them when necessary. Problem-solving also comes naturally to me. I´m 100% solution focused person, wheter it is in regards to Business, but also when it comes to make any decisions, not business related. My mail goal is to ensure exceptional service standards and sustain high customer satisfaction. I´m also an Advanced Breathing Instructor, helping individuals overcome their childhood traum by using what we already have inside us, our Breath. If you´re interested in having a 20 minutes Breathwork Session with me (online), do not hesitate to get in touch with me via private message.