Verified recordTruck Transportation

Olin Frisvold

Technical Content Specialist at Paccar Parts

Based in Seattle, United States

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Seniority

Staff

Department

Writing/Editing

Location

Seattle

Industry

Truck Transportation

Company size

863

Contact information

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Email

1 credit

o•••••••@paccarparts.com

Phone

5 credits

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Background

About Olin Frisvold

As a Service Technical Content Supervisor at Kenworth Truck Co, I lead a team of talented technical writers who create and update service documentation for class 8 heavy trucks. I have over 15 years of experience in technical writing, with a background in automotive repair and electronics. My core competencies include attention to detail, workflow automation, process improvement, and single-sourcing methodologies. I have successfully managed transitions from different tools and platforms, such as Oxygen (using Empilis and Ixiasoft with DITA), Microsoft Office, Adobe FrameMaker, RoboHelp, and MadCap Flare to streamline and optimize the content creation and delivery process. I am also a Smartsheet Certified, utilizing Smartsheet to create a document management sytem. My mission is to ensure the documentation is accurate, complete, and user-friendly, and to provide experienced input to design teams for serviceability.

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