Oliver Osborne
Service Delivery Manager at C5 Technology
Based in Brisbane City, Australia
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Seniority
Manager
Department
Operations
Location
Brisbane City
Industry
IT Services and IT Consulting
Company size
38
Contact information
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o•••••••@c5technology.com.au
Phone
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Background
About Oliver Osborne
I’m a Service Delivery and Account Manager within a national IT consulting firm, responsible for managing 24/7 Managed Network Services and overseeing Operational Technology (OT) projects at the program level. I lead a dedicated 24/7 service desk that supports critical network infrastructure across metropolitan and regional client sites, ensuring smooth business-as-usual operations and consistent SLA compliance. In parallel, I act as the Account Manager for OT projects - providing strategic oversight to ensure project delivery meets client expectations while balancing the priorities of both internal delivery teams and external stakeholders. Qualifications include; Dual Bachelor Degree; University of Queensland BA Business Management (International Business)/ BA Arts (Extended Drama), Trinity College London FTCL Diploma (qualified Speech & Drama teacher), Rugby Australia qualified Referee & Rugby Coach, RSA & Blue Card (QLD), School Captain (Sunshine Coast Grammar School, 2018).
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