Oliver Singer

Background

About Oliver Singer

As an operations and business development executive who has held COO, CCO, VP and Chief of Staff roles, I bring a track record developing and implementing operational and commercial strategies that generated over $500M over career. I have led large multinational teams across eight countries, and multiple P & Ls generating in excess of $60M in sales per year.As the Principal at Singer Solutions, I leverage my experience leading global teams in Sales Operations and Enablement, Business Development, and via Chief of Staff roles. In addition to the deep hospitality experience I’ve gained leading hotel groups, I’ve also developed substantial experience with adjacent industries including Real Estate, F&B and Health and Wellness. Career highlights:• Oversaw and project managed the launch of five lines of business – all on time and on budget.• Developed sales operations/enablement strategy, and metrics/KPIs, that directly drove a large revenue increase.• Led key negotiations on long-term asset leases, including improved terms generating annual savings for lessees.• Partnered with Technology in achieving major, data-driven operational and process improvements, e.g, for customer acquisition, order management, the customer journey. Leveraged digital tools, reducing the need for headcount.• Built productive relationships with all key stakeholders including the C-Suite and business divisions – Product, Commercial, Marketing, IT, HR, Finance, external vendors.• Track record of success in operations-adjacent roles including investor relations, business development, marketing.• Led teams of 20+. Developed staff including promotions; saw 90% retention of top performers over 12 years.