Oliver Thomas

Background

About Oliver Thomas

Seasoned IT professional with over 20 years of hands-on experience in delivering customer-facing onsite support and 15 years of expertise in managing migration projects. Highly proficient in modern workplace technologies, including Microsoft 365, Azure, and Intune, with a track record of implementing, and supporting infrastructures for a wide range of clients. Extensive knowledge of Windows Server environments, Active Directory, VMWare, Exchange Online, SharePoint, and Intune device management. Proven ability to deliver seamless project outcomes, optimize IT environments, and ensure high levels of customer satisfaction through effective communication and support. Core Skills: • Microsoft 365 (Exchange Online, SharePoint, Teams, Security) • Azure (Virtual Machines, Active Directory, IaaS) • Modern Workplace Technologies & Device Management (Intune, Autopilot) • Windows Server Infrastructure, Active Directory Design & Administration • Virtualization with VMWare (vSphere, vCenter) • IT Project Delivery & Migration (Exchange, SharePoint, AD, M365) • End-User Support & Troubleshooting • Customer-Facing Support and Relationship Management • Backup and Disaster Recovery Management Summary of Experience: • 15+ years of experience in leading and delivering migration projects, including Microsoft 365, cloud-based infrastructures, and on-prem to cloud transformations. • 20 years of experience providing customer-centric onsite support to a wide range of organizations, ensuring operational stability and issue resolution. • Proficient in designing, migrating, and supporting hybrid environments that integrate both on-premises and cloud-based systems.