Oliver Trua

Background

About Oliver Trua

I am a results-driven IT professional with a strong background in Business Economics & IT. Currently, as a Customer Support Consultant at Talentech Denmark, I provide advanced technical support for enterprise SaaS platforms, managing complex API integrations, backend data troubleshooting, and cloud infrastructure within Azure. I proactively monitor systems using tools like Datadog and develop customized XML solutions for client career sites to optimize user experience. My experience at global companies such as Ørsted and IKEA has strengthened my expertise in digital transformation, sustainability initiatives, and data-driven decision-making. I combine a strategic mindset with practical skills in Python programming, Microsoft Power BI, and API management to deliver scalable and efficient IT solutions. I hold certifications in IBM Cybersecurity Fundamentals, Postman API Fundamentals, and IBM Introduction to Artificial Intelligence, underpinning my knowledge in security, automation, and AI technologies. I excel at proactive problem solving, incident management, and cross-functional collaboration to ensure IT solutions are secure, reliable, and aligned with business objectives. With strong communication skills and a customer-centric approach, I consistently drive high user and client satisfaction.