Olivia Cooper

Background

About Olivia Cooper

Building thriving teams and fostering environments where quality patient care is paramount has always been my driving force. My philosophy is rooted in the belief that healthcare is not just about treatment but about creating a seamless experience for patients and partners alike. I am guided by the principles of continuous improvement and servant leadership, aiming to inspire individuals to achieve their best while navigating the complexities of the healthcare industry. With an extensive background in healthcare leadership, I bring a wealth of expertise in change management, employee engagement, and coaching. My hands-on experience in developing key partnerships and managing cross-functional teams equips me to drive strategic initiatives and process improvements effectively. I am well-versed in delivering impactful sales presentations and leveraging tools and data to enhance customer relations and operational efficiency. Throughout my career, I have achieved significant milestones, including the successful launch and expansion of the Ohio territory for SonderMind, where I established vital partnerships with healthcare systems. My leadership in transitioning a team of 26 remote clinical sales liaisons to work from home during the COVID-19 pandemic resulted in increased productivity and morale. Additionally, my contribution to territory growth as a sales account manager at ExactCare by 50% in the first year and consistent year-over-year increases, stand as testaments to my dedication and results-oriented approach. I am eager to continue leveraging my skills to create a positive impact in the healthcare sector. My goal is to partner with organizations that value innovation, quality care, and exceptional customer experience. Together, we can navigate the evolving landscape of healthcare and achieve outstanding outcomes for patients and the community. Let's connect and explore how my expertise can align with your organization's vision and drive success.