Olivia Goodman
Paralegal Legal Assistant at Deatherage, Myers & Lackey, Pllc
Based in Charlotte, United States
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Seniority
Staff
Department
Legal
Location
Charlotte
Industry
Law Practice
Company size
14
Contact information
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o•••••••@dmlfirm.com
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Background
About Olivia Goodman
Olivia M Goodman (740) 281-4340 livcooper19@gmail.com SKILLS organization strong communication detail-oriented teamwork customer service confidentiality office automation software microsoft office proficient military leadership paralegal/legal assistant EDUCATION Utica High School 2010-2014 High School Diploma Otterbein University 2015-2016 Major: Equine Business Management Minor: Communications and Equine Psychotherapy EXPERIENCE Jennie Stuart Health Care: Patient Finance Rep November 2021 -February 2022 (40 inputting patient payments filing insurance claims sorting patient/insurance mail processing electronic and paper insurance payments receiving and notifying of insurance approvals/denials reviewing correspondence and maintaining office records balancing day to day patient/insurance/dept spreadsheet(s) Bank of America: Fraud Claims Department Rep September 2020 - December 2020 (40 reporting/confirming fraud activity on customer accts filing new fraud claims and closing card/s reporting fraud claim findings to customers maintaining office/customer records reviewing correspondence from supervisors with customers resubmitting fraud claims for evaluation if customer disagrees with findings Bark Box- Customer Service Rep/Sales Associates October 2020-December 2020 (30 Customer service answering emails, chats, phone calls Updating customer account info: billing, address, replacing defective items changing subscription, placing orders, canceling orders handling day to day responsibilities regarding trainings and daily goals maintaining office/customer records reviewing correspondence from supervisors with customers promoting new sales, merchandise and perks Altru Health Systems: Neurology Dept.(CNA) May 2019 - February 2020 (40 Assisted daily living activities Charting Vitals: heights, weight, temperature, blood pressure, etc. Verifying Prescriptions/Medications List(s) Updating Medical Records Calling to Confirm Appointments United States Army National Guard- Paralegal October 2016-Current (24 Hours/Month,$4,500/Year) filing legal documents assisting with notarizing wills and power of attorney documents drafting memorandums/memos safely and securely storing legal documents assisting attorneys with notarizing and signing of documents
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