Olivia Meznaric

Background

About Olivia Meznaric

A proactive, driven and highly experienced customer service professional recognised for exceptional organisational skills, trustworthiness with the distinct ability to excel under pressure. Backed by years of experience in the Retail industry and proficient in stakeholder relations, accounts management, program planning & implementation, resource & people management, quality assurance and stakeholder engagement. I thrive in collaborating with teams, driving strategic objectives in business excellence, and transforming strategic ideas into productive and rewarding results. In a highly evolving and constantly changing business environment, I stand among multi- skilled professionals who drive the progress of continuous improvement by utilising superior analytical skills and effective administration and organisational management abilities. I am highly adept at customer interaction with superior customer service aptitude, capable of handling client enquiries with a proven track record for mediation and problem-solving and skilled at communicating constructively with customers from a culturally diverse community. I am a strategic thinker who thrives on being an integral part of planning and direction setting to improve processes, drive performance and growth, achieve positive results, and ensure continued success. I am articulate, pragmatic, commercially minded, analytical, and solutions-focused, with exceptional drive and enthusiasm. My years of experience in collaborating with customers and stakeholders at every level have improved my natural interpersonal and leadership skills, further enabling me to empower and reinvigorate teams in achieving organisational objectives and generating and implementing ideas for continuous improvement.