Olusola A.
Information Technology Specialist at Exceed Corporation
Based in Washington, United States
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Seniority
Staff
Department
Information Technology
Location
Washington
Industry
Information Services
Company size
42
Contact information
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o•••••••@exceedcorporation.com
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Background
About Olusola A.
Result-driven IT Specialist with 8+ years of experience in technical support, network administration, and system optimization. Proficient in Windows, Mac, and virtual environments, with expertise in Active Directory, MS Office 365, VPNs, and Azure AD.Notable achievements include a 40% improvement in IT support & SLA response times and resolved 32% of phishing threats, malware, network & security issues. Experienced in using tools such as JIRA, ServiceNow, ConnectWise & Remote Desktop applications, for helpdesk operations, and skilled in deploying hardware and software solutions, team collaboration & leadership.I utilize Tech blogs, channels, on-demand, and online training platforms to keep up with both IT and CyberSecurity industry trends and skill advancements, to meet the goals necessary for companies to achieve.Hold a Public Trust Clearance and CompTIA Network+ certification.
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