Omar Carcelen
Director of IT at Peoples Choice Warranty
Based in Ottawa, Canada
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Seniority
Director
Department
Information Technology
Location
Ottawa
Industry
Business Consulting and Services
Company size
19
Contact information
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o•••••••@pcwwarranty.com
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Background
About Omar Carcelen
With over 18 years in technology leadership, I have spent much of my career helping companies in the automotive, insurance, and warranty sectors modernize their operations through data-driven systems and smart software solutions.I specialize in turning complex business challenges into streamlined digital platforms; from dealer and warranty management systems to analytics dashboards and secure cloud environments. My work blends technical architecture with a strong understanding of process, compliance, and the customer experience.Over the years, I have built and mentored diverse teams of developers, analysts, and engineers, focusing on collaboration, accountability, and results. I enjoy working closely with executives and partners to align technology with business strategy whether leading internal teams or supporting organizations as a trusted advisor.My aim is to help businesses grow through clarity, data, and technology that truly fits the way they operate.Specialties:IT Strategy & Architecture Automotive & Warranty Systems ERP & CRM Solutions Data Analytics & Dashboards Cloud (Azure) Security & Compliance Team Leadership & Mentorship Digital Transformation
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