Omar Rivera-Buzenberg

Background

About Omar Rivera-Buzenberg

As a Senior Area Sales Manager at Sonesta Hotels, a leading international hotel chain, I leverage my six years of sales management experience and my credentials in Foundation of Sales and Services, CI/TY, CRM, and SALESFORCE to drive revenue growth and customer loyalty for multiple properties in the region. I am an expert in luxury hospitality sales. I have a proven track record of aligning client preferences with brand needs, actively upselling to maximize revenue, and solving problems creatively to achieve client satisfaction. I also excel in building and maintaining successful collaborative relationships with internal and external stakeholders, using my skills in social networking, team building, and communication. I share best practices amongst team members to ensure quality service, and I communicate effectively with hotel managers, corporate leaders, and clients to coordinate sales strategy and operations. I am passionate about the hospitality industry and committed to advancing my professional development and leadership skills. I hold a Master of Science degree in Organizational Leadership from National Louis University Florida.