Orchid Berch

Background

About Orchid Berch

With more than six years of work experience in various roles and industries, I am a versatile and adaptable professional with a passion for visual arts and operations management. My mission is to create and deliver innovative and customer-centric solutions that enhance efficiency, quality, and satisfaction. As an Area Manager at Amazon, I am responsible for leading and developing a diverse and high-performing team of associates at an Amazon Fresh Online site. In my current role, I oversee all aspects of budgetary, people, and operations objectives, ensuring that the site meets and exceeds the business plan. I also drive the creation and implementation of staffing plans, schedules, quality initiatives, process change initiatives, and other projects to optimize the site's performance and customer experience. I leverage my skills in leadership, communication, and operations to measure, provide feedback, and hold my assistant managers and associates accountable for their results and their functions. Additionally, I apply my creativity and visual arts expertise in graphic design to produce captivating and engaging visual content for internal and external communications.