Orlando Contente

Background

About Orlando Contente

Professional career with consolidated experience, developed in the Information Technology area, in a multinational and multicultural context, with growing level of responsibility, reposition me in this moment as a It Manager and BPM (Business Process manager) both national and internationally. I have a solid experience in the implementation of IT (Infrastructures and Management) as well as in the business process modulation and optimization, based on the support of Operations systems, and also, consolidated experience in project team’s management, motivated for their mobilization, strong planning capacity and results oriented. DIFFERENTIATING COMPETENCIES • Customer oriented. Always try to overcome the customer expectations, being internal or external, as well as for the remaining stakeholders. • Resilience. Capability to overcome obstacles analyses possible scenarios, negotiate them and influence key stakeholders for its implementation. • Leadership. Give autonomy to the team, so that they fell integrant part of the success, as principal motivation factor. • Accuracy. Assure the project fulfil through a correct planning, team assignment, risk management and cost control. AREAS OF EXPERTISE • IT Management • Project Management - PMO • Business Processes Management • Microsoft Operation System (MCSA/MCSE) • Microsoft Services & Office • Project, Visio, OneNote • Training • Business Applications (Logistics and Transports) • Team Management • Negotiation