Orlando Weise

Background

About Orlando Weise

As a Senior Product Engineer at Microsoft, I provide efficient, high-quality technical support services to ensure timely response to queries, resolution of problems, and reporting/escalation of unresolved issues. I have 7+ years of experience in the field and on-site implementations of new technology, with a strong background in IT and advanced networking and database skills.I also act as a cross-functional program team representative, gathering and disseminating information to and from product development and engineering teams. I have extensive experience in supporting Nuance products and their supporting technologies and infrastructures, as I previously worked for Nuance Communications before it was acquired by Microsoft. I am proficient in a range of computer systems, languages, tools and testing methodologies, including VMware, Active Directory, Java, SQL Server, Citrix, PowerShell, Python, and Salesforce. I am an effective collaborator, a quick learner, and a process improvement enthusiast. I am comfortable working in ambiguous, fast-paced, and/or stressful situations, and I have excellent written and verbal communication and interpersonal skills.