Osama Elsayed
Retail Store Manager at E& Uae
Based in Dubai, United Arab Emirates
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Seniority
Manager
Department
Operations
Location
Dubai
Industry
Telecommunications
Company size
45K
Contact information
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o•••••••@etisalat.ae
Phone
5 credits+971 ••• •••• ••••
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Background
About Osama Elsayed
Telco experienced (15 yrs+) across multiple channels starting retail sales unit aiming sales targets, quality standards (Vodafone Egypt), CE elements injected within career path as TNPS, CSAT, NPS aspects. Currently CE touch point manager in du certified as scrum master, design thinking, agile project management (incremental deliveries) leading business projects / partnered for enhancing CE across retail channel including digital transformation function. Dotted across all channels in alignment to land products & processes wisely in Retail. Leading Revive project (retail transformation), coexistence management across multiple environments during transitions.
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