Otiona Willis
Customer Experience Specialist at Delta Air Lines
Based in Jonesboro, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Jonesboro
Industry
Airlines and Aviation
Company size
80K
Contact information
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o•••••••@delta.com
Phone
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Background
About Otiona Willis
One of my greatest strengths has been government engagement and customer care. I believe that everyone should be treated equal and respected as individuals. I am a graduated student full time at Columbus State University in Columbus, Georgia. My major is Public Administration with a government concentration. With my knowledge maintained so far in my Masters of Public Administration program. I have applied it into my current line of work as a Cabin Lead Agent for Delta Air Lines. As a Cabin Lead Agent, I am responsible for communicating with OSM’s, Tower, and Ground on behalf of the assigned aircraft. I am also responsible for a small group of agents on a day to day basis. My purpose as a Delta Air Lines employee and Public Administration student is to provide support, equality, and safety to individuals everyday.
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