Otto Sgro

Background

About Otto Sgro

Senior IT Professional with experience in Financial Services, Health Insurance, Telecommunications, Medical Product Development, Clinical Research and Research and Development - Proficient in Program/Project Management, Software Development/Quality Management and Vendor Management - Experience developing and managing multi-million-dollar department operating and capital budgets and effectively planning and managing activities within established constraints of approved budgets - Experience in vendor contract negotiations, service level agreements and interfacing with Procurement and Legal Departments - Exceptional technical writer with experience creating complex RFPs, SOWs, SOPs, Department Quality Manuals and Executive Reports - Proven track record managing large complex IT programs and projects, providing proactive leadership in assessing change management decisions, identifying risks and dependencies, and creating mitigation plans while delivering within budget and time constraints - Expert knowledge of software development practices, SDLC and Best Practices across all phases of the project lifecycle- Business Requirements, Functional/Non-Functional Requirements, Development, Testing (Unit, System, Integration, User Acceptance, Regression, Performance), Operations and Production Support - Experience performing gap analysis, implementing remediation programs, establishing corporate-wide standards and policies, standardization of toolsets, building uniform defect/issue tracking workflows, setting-up quality gates, providing training and support, and implementing CI/CD practices - Experience generating documentation templates for corporate-wide standardization of Requirements, Technical Specifications, Acceptance Tests, Test Plans, Entry/Exit Criteria, Test Case/Script Specifications, Requirements Traceability Matrices, and Test Execution Reports - Champion for enterprise quality, IT compliance governance and customer satisfaction