Oussamah Tichout

Background

About Oussamah Tichout

Professional Summary:• Double Masters (Management of Information Systems and International Business Administration)• Around 14+ years of IT industry experience at Sonepar, Euler Hermes, France Ministry of National Education, Schneider Electric and Stellantis Group in an international and multicultural environment• Proficient in SAFE, Agile-Scrum and Waterfall Method• Experience in managing an IoT portfolio: 150+ R&D, Business and larges complex programs and projects through a lean framework.This framework is a hybrid between Business Design Thinking, Lean Start-Up / UX, Agile and Growth Hacking. Different technology used such as Analytics & Artificial Intelligence (AI), Cybersecurity, Cloud platforms (Azure & AWS), Sensors, Edge, e-commerce through subscription model etc. • Cross-functional programs and projects coordinating with teams and partners (Accenture, Dassault Systèmes, Capgemini etc.)• Experience of managing all phases of Software Development life cycle (SDLC), application roll-outs and change management (10 end users in the worldwide context and joint venture users)• Experience in Requirements Gathering & Analysis, defining KPI’s, Scope, Proposals & Vendors management, Demonstrations, POCs and tools implementation such as Salesforce and JIRA. Key professional skills:• Portfolio Management• Program / Project Management• SAFe agile transformation• CRM Salesforce Administrator• E-commerce & Omincal Experience• Atlassian : JIRA Administrator & Confluence • Microsoft Dynamics 365 Sales / Marketing Automation / Customer Care / Logistic• ERP Integration thru iPaaS solution (Boomi, Qlik, API) • Requirements gathering & Analysis• Project Planning & Scheduling• Cross-functional Coordination• IT Governance• Incident & Change Management• Testing• Knowledge Management• Process Improvement• Stakeholders Management