Owais Bashir

Background

About Owais Bashir

Having 8+ years of Experience in supporting and optimizing business-critical applications. • Developed and executed ad-hoc SQL queries to generate customized reports for customers, ensuring timely and accurate insights. • Migrated data from Excel to SQL Server using stored procedures, improving data integrity and minimizing manual data entry. • Built and optimized stored procedures to load data from staging tables to production in support of the Oracle CC & B (Customer Care & Billing) application. • Used ServiceNow to track and manage customer-raised tickets and issues, ensuring timely documentation and resolution. • Monitored the health and performance of the CC & B application using Nagios, enabling proactive incident detection and system stability. • Having a good exposure on AWS Cloud platform and its features which includes EC2, VPC, EBS, AMI, SNS, RDS, EBS, Cloud Watch, Cloud Trail, Cloud Formation, AWS Config, Auto-Scaling, Cloud Front, IAM, S3 • Administered Kubernetes workloads and performed WebLogic server operations