Owen Michael Thomas Crake

Background

About Owen Michael Thomas Crake

I am a results-driven Customer Success Manager with over a decade of experience in account management, Sales, solutions implementation, and client retention. My professional journey is fueled by a passion for helping others and building meaningful, long-term relationships with clients. In my current role at Jolt Software, I manage a diverse portfolio of over 200+ accounts, ensuring client satisfaction through tailored strategies and collaborative solutions. I am adept at using tools like Salesforce and Planhat to streamline workflows, enhance operational efficiency, and identify opportunities for growth. My expertise spans customer success management, training and development, and technical skills in Microsoft Office and CRM platforms. I thrive in fast-paced, dynamic environments and am always eager to learn, grow, and make a tangible impact on clients' success.