Verified recordHigher Education

Owen Richards

Patient Partner at Anglia Ruskin University

Based in London, United Kingdom

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Seniority

Staff

Department

Healthcare & Human Services

Location

London

Industry

Higher Education

Company size

5.5K

Contact information

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Email

1 credit

o•••••••@aru.ac.uk

Phone

5 credits

+44 ••• •••• ••••

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Background

About Owen Richards

Owen Richards is a highly experienced senior manager and leader who has worked in the health sector for over three decades running large scale programmes of change. He specialises in helping individuals and teams envision; design; implement and communicate user-led transformation of health care with a particular focus on: • The comprehensive re-design of care pathways based on robust analysis and inclusive stakeholder engagement. As a consultant programme director, Owen oversees and manages complex projects for a variety of public and voluntary sector clients with a particular focus on care pathway re-design from first stage visioning through to public and staff on-boarding to end user delivery. • The design and implementation of communication plans. A specialist in communicating key messages to different audiences, Owen provides expertise in the design and implementation of communication plans and strategies with a particular focus on successfully embedding change management. • Capacity building of individuals and teams. As a trainer, mentor and coach Owen is on hand to build the capacity of individuals and teams to successfully navigate major changes in their professional environments. • Event design and facilitation. Owen is a highly experienced facilitator of both small and large group events. He provides expertise in stakeholder mapping and on-boarding and is experienced in designing and running events for a range of different audiences including clinicians; senior executives; front line staff and patient groups including special needs users. • Intelligence Gathering and Research. Owen provides specific expertise and support in the management and oversight of data gathering and associated analysis. Owen’s approach is empathetic, emotionally intelligent and highly collegiate. His success resides in the speed with which he successfully builds rapport with clients, colleagues and patients in a way which is both authentic and action orientated.

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