Pablo Gray

Background

About Pablo Gray

25 years of passionate leadership driven by a positive attitude that appears in each intervention or workshop according to numerous customer testimonials. An expert in balancing Customer Centricity with Employee Centricity (Symmetry of Attentions) as a pillar of the business growth strategy. My strengths lie in the importance that I give to connect strategy, structure, systems, talent, and culture to my client's mission. I have developed models of customer experience and employee experience in more than 2 continents. I have an impressive network with strong connections with medium and large companies around the world. I also love to teach and coach through learning-by-doing methodology: I still teaching (and I love it!) at HEC-Montréal since 2005 as well as at various MBA academic programs around the world. Among other things, I’m an agile coach, an MBA from HEC-Montreal in strategic marketing and data. On the human side, I like to “pay it forward” to society under a few non-profit activities such as helping new immigrants, soccer coaching, etc. My skills: • Customer Centric expert • Employee Centric Expert • Strategy adviser • Leadership adviser and excellent engagement coach • Business development strategy • Marketing strategy • B2B Strategy • Excellent business sense • Agile Business practitioner • Customer Centric expert • Employee Centric Expert • Strategy adviser • Leadership adviser and excellent engagement coach • Business development strategy • Marketing strategy • B2B Strategy • Excellent business sense • Agile Business practitioner and OKR expert • CRM expertise • Team Builder and player • Strategic & tactical planning