Pablo Rivera

Background

About Pablo Rivera

Management professional with relevant experience in customer success management, consulting, sales, business development, and category management in the Retail, Consumer Packaged Goods, and SaaS industries in NA and LATAM. Passionate about nurturing and maximizing the value of B2B partnerships. Proven record of achieving client success through mutual goals, strategies, and resource alignment. Solid background in bringing together teams to collaborate on projects for quotas, solutions, and process improvements. Adept at problem-solving with a focus on results, agility, and innovation. Enthusiastic about data-driven decision-making. With demonstrated abilities in: Client Relationship Management Consulting Contract Negotiation Customer Advocacy and Partnering Customer Success Plans Cross-Selling Executive Business Reviews Expansions Management Goals and expectations setting Joint Business Plans Net Promoter Scores Product Adoption Program Management Renewals Management Teams' Management Upselling I am always interested in meeting new people with diverse backgrounds and experiences from whom I can learn more about Customer Success Management. Please feel free to message me if you want to connect with me.