Pablo Robles

Background

About Pablo Robles

Accomplished and energetic, with a solid history of achievement in the IT field with more than 10 years of practical experience. Motivated leader with strong organizational, Project Management, and Teaching abilities. Developed transitional programs to train and support users in migrating software versions and tools in different Projects (MS Office versions, Lync and Skype for business telephony, CRM tools, SAP modules, in-house developments, etc.), interviewing key stakeholders to identify the best approach in the training curriculum and groups in the agenda. Understanding of business processes to help automatize and integrate business units with ERP solutions (big companies). Experience in Zoho and Jira as a CRM solution for small businesses. Conducted training in person and online webinars since 2002 in Latin America and the USA. Created E-learning courses, content, and e-learning portals like Learn Dash on WordPress, Ms. SharePoint, etc. Wide knowledge of collaboration and communications tools (Zoom, Teams, GoTo Webinar, YouTube), video and audio editing, live streaming, email campaigns, instant messaging, Videoconferencing, etc.