Paige Deck
Customer Experience Manager at Black Hills, Inc. Home Services
Based in Tacoma, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Tacoma
Industry
Consumer Services
Company size
14
Contact information
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p•••••••@blackhillsinc.com
Phone
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Background
About Paige Deck
Our team at Continuant thrives under my supervision, bringing ServiceNow expertise and a robust KPI reporting system to enhance customer service operations. With a Bachelor's degree in English Language and Literature from Western Washington University and an A.A. in General Studies from Pierce College at Puyallup, my educational background strengthens my communication and analytical skills, vital for my role in account management and service excellence. Since stepping into the Customer Service Supervisor position, we have focused on forging strong relationships and fostering a collaborative environment. Our efforts have not only streamlined processes but also boosted customer satisfaction, leveraging my competencies in ServiceNow and KPI reporting to drive continuous improvement and operational success.
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