Pam Conners

Background

About Pam Conners

I am the Technical Product Manager for Channel Enablement at Ford Motor Company. I have over 30 years experience as a successful consulting executive in Customer Relationship Management (CRM) delivering value to clients in the US and Europe. I began working in MS Dynamics in 2011 on numerous projects and various capacities. I am a Microsoft Certified Technology Specialist. I have profitably directed system implementation projects for many Fortune 500 customers worldwide. I have deep industry experience in Construction Management, Insurance, Automotive, Travel and Transportation, High Tech (Hardware and Software), Consumer Industry and Retail, and Communications, Media and Entertainment. I have a proven track record in project-based, collaborative working environments. I am highly motivated leading cross-functional teams in providing high-quality, on-time deliverables while meeting business objectives. My passion is working with clients to delivery results during their digital transformation journey. My attention to detail and commitment to excellence allows me to guide clients through their system development lifecycle as their trusted advisor.#microsoftdynamics365 #crm #d365ce #projectmanagement #processreengineering #SDLC #agile #functionalconsultantSpecialties: Focused on MS Dynamics CRM Consulting including Omnichannel, Sales, Service and Call Center Technologies. Process Re-engineering and Business Architecture. Pre-Sales Support. Business Requirements Definition. Conceptual Design. Solution Design. Logical Data Model Design. Design Documentation. Clear Communication. Project Management. Test Planning and Execution. Strategic Blueprinting. Agile/Hybrid Methodologies.