Pam Zahrt

Background

About Pam Zahrt

With over 25 years of experience leading operations and building high-performing teams, I’ve successfully scaled multi-unit franchise businesses and improved performance across diverse service industries. As COO of Midwest Vision, I led growth and profitability for up to 90 Jackson Hewitt Tax Service locations across four states. I managed the full employee lifecycle for hundreds of team members—hiring, payroll, onboarding, and training—while serving as the Compliance Officer, ensuring operational and regulatory excellence. Previously, as a Golden Corral franchise owner, I grew revenue by 30% and cut operational costs by 15% by implementing smart systems, hands-on training programs, and a culture of quality and accountability. I specialize in aligning people, process, and performance. Whether it’s designing training for new managers, streamlining operations, or ensuring compliance, I bring energy, precision, and a deep belief in developing others. I’m now seeking my next challenge with a forward-thinking company ready to grow. Core Strengths • Multi-Unit Operations • Process Improvement • Compliance & QA • P&L Management • Talent & Leadership Development • Staff Training Programs • Customer Experience Excellence • System Implementation