Pamela Bamber
Director of Operations at Federal Management Debt Recovery & Legal Services
Based in Skelmersdale, United Kingdom
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Seniority
Director
Department
Operations
Location
Skelmersdale
Industry
Financial Services
Company size
28
Contact information
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p•••••••@federalmanagement.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Pamela Bamber
Federal Management and Frontline Collections; operate with the sole vision to create the leading debt recovery solution in the UK. I lead all compliance, financial and human resource aspects of the business, with a passion for assisting businesses to reduce their debt ledgers and ultimately increase their cash flow. I continuously look at ways to increase our client satisfaction and recovery levels in line with our ISO9001:2018 practices and processes to enable us to achieve a competitive advantage. Our service provision is externally audited annually by the ISO:9001 and the company has never received any observations or non-conformances, demonstrating our commitment to the quality service we deliver to our clients. Federal Management is also regulated by the Financial Conduct Authority for debts formed under the Consumer Credit Act and a member of the Credit Services Association. Our Innovative Debt Collection practices along with continued investment in cutting edge technology has been the backbone of our success. We believe not all businesses are the same and neither are debtors, therefore we offer a tailored, bespoke debt collection solution to recovering Commercial and Private Debts in the UK! Training is at the forefront of our success as our collections officers undertake a rigorous internal training programme and become sector specialists. Federal Management is the only Debt Collection Agency in the UK which has been accredited by the Financial Services College (Formally the National Skills Academy) for its training provision. Our collections officers are examined annually through the Credit Services Association Collector Accreditation Initiative to ensure their knowledge is at the highest possible level; we have achieved full company recognition every year since the initiative began. You would not employ just anyone to work in your business so why would you consider just anybody to work for it. The correct Debt Collection agency will effectively be an ambassador for your business and ensure late payments are an obstacle of the past, ultimately improving the cash flow within your business. Visit our Federal Management Website at: Visit our Frontline Collections Website at:
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