Pamela Duque

Background

About Pamela Duque

Experienced retail leader with 15+ years driving sales, operational excellence, and team performance across top-tier beauty and fashion brands. I specialize in transforming high-traffic stores into high-performing, client-focused environments where both teams and customers thrive. Currently, as Stage Experience Manager at Sephora Canada, I lead one of the company’s highest-performing stores, delivering exceptional client experiences and providing strategic coaching to associates. I thrive on building high-performing teams, optimizing operations, and driving measurable business outcomes including increased sales, client retention, and operational excellence Previously, I served as Multi-Store General Leader at Chatters Beauty, developing stylists and managers while driving revenue growth in both retail and service sectors. At White House Black Market, I led multi-store operations, spearheaded new store openings, and coached store managers to achieve consistent business results. My earlier leadership roles at True Religion Brand Jeans and Guess Canada allowed me to build and mentor high-performing teams, optimize operational efficiency, and drive sales growth across multiple markets. I’m passionate about cultivating winning cultures, coaching teams to exceed their potential, and creating experiences that delight customers while delivering strong business results.